Participant Rights and Responsibilities
At Abilitive, we champion your rights under the NDIS, ensuring choice, dignity, and safety in all our support services. Your voice is paramount.
Your Rights
- Choice and Control: You have the right to choose your providers, decide what supports you receive, and control how your funding is spent.
- Dignity and Respect: You will be treated with dignity, respect, and courtesy at all times. Your beliefs, culture, and preferences matter.
- Privacy and Confidentiality: Your personal information is kept private and secure, and is only shared with your consent or if required by law.
- Safety: You have the right to be safe and free from violence, abuse, neglect, exploitation, and discrimination.
- Decision-Making: You make the decisions about your goals, supports, and life. You can have help from family or advocates when needed.
- Advocacy: You can have an independent advocate support you or speak on your behalf.
- Feedback: You can give feedback, suggestions, or make complaints without fear. We listen, respond, and use feedback to improve our services.
- Clear Information: You have the right to clear, accessible information about the services you receive and your rights.
- Access to Services: Services are provided fairly, regardless of your background, gender, disability, or beliefs.
Your Responsibilities
- Treat support workers and staff with respect and courtesy.
- Communicate your needs and any changes in your situation.
- Provide a safe environment for support delivery.
- Pay for services according to your agreement (if self-managing).
- Read and follow your service agreement; ask if you have questions.
- Let us know if something isn’t working for you.
Questions about your rights?
Contact Abilitive, or the NDIS Commission on 1800 035 544 for support and advice.